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ConsultCRM has been chosen to work with one of the world’s leading construction groups with expertise in construction, development of commercial and residential projects and public-private partnerships. Microsoft CRM will be deployed to manage their core sales pipeline activities and provide forecasting insight across various business divisions.

One of the UK's leading car fleet management and funding specialists has chosen ConsultCRM to assist with their Microsoft CRM upgrade. The move will provide hundreds of their staff with improved capabilities across their sales and marketing teams.

ConsultCRM’s Upgrade team has been very busy. Many of ConsultCRM’s clients are upgrading from the old Version 4.0 to the latest version, Dynamics CRM 2011. The improved flexibility, easy-to-use dashboards and internal enterprise social media, are all proving a great hit.

ConsultCRM is proud to announce that we are now certified as ISO 9001:2008 compliant, the most widely used and internationally-recognised framework for good business management covering the key area of ‘Quality Management’.  This ISO 9001:2008 compliancy demonstrates that ConsultCRM has policies, processes and procedures in place to better meet ‘Quality Management and Customer’ requirements.

ConsultCRM has augmented our dedicated account management team with the introduction of a CRM Success Manager. This provides clients with an extra resource beyond our standard Support to help explore ways they can optimise their Microsoft CRM deployment.

The latest release for Microsoft Dynamics CRM 2011 arrived providing yet more charting and Outlook capabilities, as well as the option of embedding internal enterprise social media (called Activity Feeds) where CRM users can “follow” specific companies or sales opportunities and collaboratively share and receive relevant updates.

ConsultCRM is helping an international financial services group that provides alternative asset management investment solutions with their deployment of Microsoft CRM Online for relationship management. The solution includes mobile device integration to ensure staff on the move have access to key information.

ConsultCRM continues to attract more clients seeking to upgrade their old Microsoft CRM Version 4.0 to the new version Microsoft CRM 2011, and our range of flexible support offerings have attracted a number of existing Microsoft CRM clients who were in need of better support for their system.

The UK's leading office services and products company have chosen ConsultCRM to help increase their internal knowledge and skills around their Microsoft CRM solution. Many organisations have benefited from this type of engagement from ConsultCRM as it helps to ensure strong internal ownership of the CRM system and ultimately more value.

ConsultCRM’s SLA Monitor add-on product has been adopted by one of the largest electrical product manufacturing firms in the world.

This will enhance their existing Microsoft CRM solution with the ability to track Service Level Agreements (response and resolve times) against their customer service cases.

Upgrading to Microsoft Dynamics CRM 2011 continues apace as more and more clients on the previous version 4.0 see the benefits of moving on to the latest version.

ConsultCRM’s upgrade assessment process continues with yet more clients, helping them identify how best to take advantage of the new features ahead of their move on the latest version.

In the world of professional services, ConsultCRM has been selected to deliver Microsoft CRM to a leading organisation focused on promoting and maintaining standards of performance amongst insolvency practice firms. The system will help with membership relationship management and profiling, using the latest Microsoft Dynamics CRM 2011.

See how Scania (Great Britain) achieved 100% growth in sales and fourfold increase in marketing performance.

ConsultCRM is working with one of the UK’s leading media companies, extending their current Microsoft CRM deployment within their regional press division to include their recruitment advertising sales operation.

Following their implementation of Microsoft CRM one of Europe’s largest technology distributors has turned to ConsultCRM to provide their CRM training programme. The company delivers a comprehensive range of services to channel partners around new and emerging technologies.

ConsultCRM’s Upgrade Assessment Service has also attracted many existing and new organisations looking to move from their current Microsoft CRM Version 4.0 to Microsoft Dynamics CRM 2011.The drive for these upgrades has been the attraction of Microsoft CRM 2011’s new features, tighter Outlook integration, enhanced security, and easy-to-create user dashboards.

Microsoft CRM Online continues to attract a wide range of new clients seeing the benefit of a low cost, rapid start-up, zero hardware footprint, and ready-made Outlook integration in the cloud. ConsultCRM has recently helped a number of clients to get their systems fully operational. These range from international investment firms to high profile property management firms as well small consulting and technology firms.

ConsultCRM has been engaged with one of the UK’s leading professional service organisations that provides specialist support to help private business and the public sector cut carbon emissions, save energy and commercialise low carbon technologies. They are adopting Microsoft CRM at the heart of their business relationship management.

In the IT services arena, ConsultCRM is helping an IT Services group that recently came together through a series of acquisitions, to provide a single CRM platform for all the sales and marketing operations. The company provides managed IT Infrastructure support services, including systems management, communications, remote telephone support, high-touch field services, project and consultancy services and business continuity.

Another great month for ConsultCRM’s Add-On products with the release of SLA Monitor for Microsoft Dynamics CRM 2011 On-Premise. This is a great facility that allows any organisation to track their service levels with clients and keep tight control of issues that need to be dealt with according to pre-defined service level agreements.

Microsoft Dynamics 2011 Online continues to storm along with the addition of more new clients in a variety of sectors taking advantage of the speed to market and zero hardware for their CRM solutions. Many of these are taking advantage of the ConsultCRM QuickStart Online Set-up package which gives clients a tailored CRM Online system in a matter of days.

Another great win for ConsultCRM this month is a technology services firm that provides a range of IT services exclusively to a network of Partners, supporting them in delivering high quality, competitive services to enterprises throughout the UK and Europe. They will be harnessing Microsoft Dynamics CRM to drive a range of business process and sales development activities across the business.

There’s no stopping the momentum with the new Microsoft Dynamics CRM Online!

ConsultCRM has seen fantastic take-up of the product across a range of small to enterprise clients. These include an internationally dispersed premier investment group focusing on principal investments in the Subcontinent, Asia, Middle East and North Africa. They will be harnessing Microsoft CRM Online for all their contact management and taking advantage of the mobile access capabilities.

Tectura UK is partnering with ConsultCRM to strengthen its CRM offerings to the UK Market.

There has been tremendous excitement this month with the arrival of Microsoft Dynamics CRM Online – the latest evolution of the product. Aggressively priced and offering a complete CRM solution with no additional charges for things like offline working, Outlook integration, mobile access and workflow capabilities, it’s no wonder that the major analysts are now putting Microsoft CRM at the leading edge of CRM systems.

ConsultCRM has added more clients in the media and technology sectors to our expanding client base. In the media world, this includes an organisation that takes digital campaigns from Advertisers and Agencies and distributes them across a range of carefully selected Publisher websites to reach consumers with relevant, targeted content. They will be using hosted Microsoft CRM to manage their own client relationships.