Chris Wales, Systems Manager -
"Our business is very complex, and it
is a great testimony to Microsoft CRM that in one
place we can cater for the needs of our staff in
Customer Service,Technical Support,Telesales,
Account Management and Marketing. Thanks to
the reporting functions we also know exactly
what's happening across these various
operational areas, and the knowledgebase
features mean that finding and sharing
information is significantly better.
ConsultCRM have worked very hard with us and
the Microsoft CRM solution has been flexible
enough to deal with all our complex needs."
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