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About us - Clients
Landmark

Chris Wales, Systems Manager -
"Our business is very complex, and it is a great testimony to Microsoft CRM that in one place we can cater for the needs of our staff in Customer Service,Technical Support,Telesales, Account Management and Marketing. Thanks to the reporting functions we also know exactly what's happening across these various operational areas, and the knowledgebase features mean that finding and sharing information is significantly better.
ConsultCRM have worked very hard with us and the Microsoft CRM solution has been flexible enough to deal with all our complex needs."

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ServiceTec

Tim Button,Technical Manager -
"The management team at ServiceTec now has a far more robust solution for tracking and reporting on their sales pipelines.
Our Sales staff also have an easy to use tool that allows them to manage their own sales opportunities effectively and the automation around the sales process means that business is not 'slipping through the cracks'.

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Haydn Lewis, Managing Director - "consultCRM provided sensible, pragmatic assistance in the requirement gathering phase, carried out the entire configuration, helped fine tune our sales reports and, from a standing start, we were up and running in the UK office in just 3 weeks!”

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Stuart Mason, Head of Client Support - “I am extremely happy, having chosen consultCRM, that I made the right choice of partner. They exceeded my expectations with their ability to successfully implement the system within a very tight timescale, and have continued to impress with their boundless enthusiasm and willingness to help us along this learning process.”

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Nikki Digweed, Marketing Manager - “We entered the selection process knowing what we wanted - a partner who wasn’t going to blind us with jargon and that’s why consultCRM’s approach was so refreshing. From the very start they tuned in to our business problem and spared us the techno babble. And on top of that they were quick to show us that they understood what we needed and why, and that they could offer us a clear, fixed and very competitive price.”

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Alan Essam, Business Systems Manager - “It was great that consultCRM was able to help us from beginning to end but where we really appreciated their expertise was in defining our requirements in the first place. This is the bit that looks so straightforward but is actually incredibly hard. But get it right and your investment will reap dividends.”
Kate Cheshire, Office Manager - "consultCRM were true to their word as the QuickStart programme had us up and running in no time at all. Instead of relying on a mixture of Outlook contacts and spreadsheets we now have a robust system that is making a real difference in day to day life."
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Dynshaw Italia, Finance Director and COO - “We were vary aware of the need to get the right people on board for this project and consultCRM very quickly proved to us that they understood both the product and our business by suggesting several bespoke customisations of the solution to provide answers to some specific issues:

  • A special module designed to assist with customer service of cooler maintenance
  • An advanced customer search facility
  • A very useful copy address tool
  • An address formatting solution to ensure data integrity.

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Tim Plunkett, CEO of 3T RPD - consultCRM’s expertise and input has ensured that our investment will bear fruit very quickly and has armed us with the tools we need to continue our growth and face the future with confidence.”

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Business Sectors Covered:
Financial Sector IT & Telecoms Business &
Consumer Services
Property Manufacturing Media
Training & Education Travel