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February 2012

The 3 Must Haves for a CRM Solution

Submitted by john-pearson on 8 February, 2012 - 19:07
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The 3 CRM System “Must Haves”

It’s the end of the quarter, and your sales team has missed quota by 30%… How did this happen?

A solid Customer Relationship Management (CRM) system can help you avoid this sales nightmare. However, to be effective, your sales people have to use the system.

The Three Must Haves for a CRM Solution

 To promote strong user adoption, a CRM system must do three things:

Service Update for Microsoft CRM: Q2 2012

Submitted by karl-newman on 8 February, 2012 - 20:18
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Service Update for Microsoft CRM: Q2 2012

We are pleased to update you on the latest news on Microsoft Dynamics CRM v2011:

Investing in marketing is about more than money

Submitted by sandra-bell on 12 February, 2012 - 01:00
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Investing in marketing is about more than money

When it comes to getting the most out of marketing, it starts with ensuring the right level of investment. Whether that is an investment in people, of time or of budget; you only get out what you put in so getting it right is important.

Liberating Microsoft from Oracle Siebel CRM - Is it time for you to do the same?

Submitted by karl-newman on 13 February, 2012 - 17:22
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Understanding and retaining customers is critical to the success of any organisation. This concept is the core tenant for customer relationship management (CRM) solutions deployed by businesses around the world. To be effective and deliver a real return on investment, a CRM solution needs to be easily accessible, widely adopted and enable people to get the information they need from it to easily do their jobs.

Microsoft CRM 4.0 and the Last Rollup?

Submitted by Jon-Littlechild on 13 February, 2012 - 17:28
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Update Rollup 21 for Microsoft Dynamics CRM 4.0 is available

Exploring Impact and Growing the Sale

Submitted by john-pearson on 29 February, 2012 - 01:00
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Exploring Impact and Growing the Sale

I was recently in a meeting with a Company Director, Director of Sales, and a Sales Operations Manager. When we began the conversation, I wanted to learn more about the sales challenges they were trying to overcome. I quickly learned that each person recognised the same challenge for their organisation, but believed that there were very different reasons for the problem!

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