Microsoft CRM Factsheets
Customer Relationship Management (CRM) systems
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Are you looking for CRM software your people can actually use?

Hear how Microsoft Dynamics helps Lisa give her people customer relationship management software they can actually use. And, see what your business can be like when everyone gets it. Click here

Making a Compelling Business Case for CRM

CRM tools offer new options and opportunities. It is now possible to customise products, prices, promotion and even place for each individual customer on a profitable basis. Competing means you have to have a customer-focussed vision as well as a product focussed one.

Recent CRM projects are yielding an immediate increase of 8% in revenues, and a target growth of 16% within two years. Click here to download the FREE full report

Why bother with CRM? It's all in the Reports Gaining Employee Buy-in

Watch the Video

This three-minute video outlines how Microsoft Dynamics CRM changes the way leading organizations manage relationships with customers. Business and IT leaders, including officials from Volvo, United Way-Twin Cities, and Euphonics, discuss the vital role Microsoft CRM plays in their organisations.

These business and IT leaders point out that Microsoft CRM succeeds where other business solutions fail:

Microsoft CRM video: Customers discuss the benefits they've seen in their business (56Mb) Microsoft CRM video: Customers discuss the benefits they've seen in their business (1Mb)
Microsoft CRM launch video: This Customer video profiles how Microsoft Dynamics CRM 'Fits' businesses such as Nortel, Renault, Dallas Cowboys and Mitsubishi Caterpillar Forklift Europe B.V. (15Mb) Microsoft CRM launch video: One minute video that features customers and partners describing Microsoft Dynamics CRM. (4Mb)