
CRM Portals
CRM Portals for Microsoft Dynamics CRM
Portal for Microsoft CRM provides businesses the ability to deliver portal capabilities to your Customers and/or Partners while tracking and managing these interactions all within Microsoft CRM.
Functionality includes:
lead generation
service scheduling
case management
event calendar
product registration
self-help knowledge base
content management.
This functionality can be turned on or off depending on their specific requirements.
It will become your central place for making all types of information accessible allowing your organisation to extend business processes to the internet and expand your reach and reduce costs across sales, service and marketing:
increased productivity and timely information access
increased revenue opportunities
increased customer and/or partner communication and satisfaction
ability to build stronger business relationships
ability to extend your CRM system outside your organisation and enable input from external parties.
The Portal for Microsoft CRM will work with all deployment models for Microsoft CRM including on-premise (with an IFD), Microsoft CRM Online and partner-hosted.



