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Business Intelligence
for Microsoft CRM
Microsoft CRM Business Intelligence

Business Intelligence Analytics
for Microsoft CRM

c360 Business Intelligence (BI) Analytics for CRM v3 & v4 provides decision makers the right information at the right time. Executives can track and manage business performance using dashboards and Key Performance Indicators.

Managers and employees can easily see and understand their own performance metrics, enabling them to take action quickly and make better decisions. Sales, marketing, and service employees can identify and act on new opportunities to grow revenue and improve business efficiency.

Business Intelligence

Interactive & Powerful Analytics

BI Analytics features advanced analytics and extensive visualisation capabilities which include interactive Pie Charts, Column Charts, Bar Charts, Pivot Tables, and more. This results in immediate, easy-to-understand corporate performance reports. Business Intelligence inside of Dynamics CRM.

BI Analytics leverages the familiar Dynamics CRM work environment by seamlessly integrating within the CRM desktop. The user remains within CRM while accessing both the CRM functionality as well as accessing the powerful capabilities and tool sets provided by BI Analytics.

This single user interface provides an intuitive and powerful solution for users within the Dynamics CRM environment. Click here for Product Sheet


Executive Dashboard

Sales Analysis

Pre-Built Analytics Reports

BI Analytics is a comprehensive collection of 25 pre-built, ready-to-go Analytics reports for Microsoft Dynamics CRM 3.0.

BI Analytics comes with an automated installation package which allows you to add these powerful, highly visual and interactive charts and dashboards to your Dynamics CRM system, using your own CRM data, in less than 10 minutes.

Pre-Built Dashboards

Take the BI Analytics 10-Minute Challenge

In less than 10 minutes, BI Analytics provides you with a fully-functional set of 25 pre-built, interactive analytical reports covering the following areas:

  • Campaign Analysis
  • Opportunity Win/Loss Analysis
  • Case Analysis
  • Resource Utilisation
  • Contract Analysis
  • Sales Quota vs. Actual Analysis
  • Customer Profitability
  • Sales Value Analysis
  • Lead Analysis
  • Service Performance Analysis
  • Opportunity Analysis
Customer Services
Customer Profitability
Profitability