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Overview.
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Outlook

What's new in v4 What's new in v4

Sales

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Business Intelligence Business Intelligence

Mobile

Technical

Add-ons

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Great Plains

Navision

Sage Line 50

SharePoint

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Factsheets

Case Studies

Online Demonstrations

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Implement Microsoft CRM

Data Migration

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Pricing on v4
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Microsoft CRM Factsheets  

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. Microsoft CRM - Top 60 Features of v4 . Microsoft CRM Win, Drive & Grow with v4
. Microsoft CRM - The Book . Microsoft CRM Mobile
. Microsoft CRM - Reviewers Guide . Microsoft CRM Mobile Express
. Microsoft CRM Sales v4 . Microsoft CRM Mobile v Mobile Express
. Microsoft CRM Marketing v4 . Microsoft CRM on the Blackberry
. Microsoft CRM Customer Services v4 . Microsoft CRM Application Integration
. Microsoft CRM Enterprise Edition v4 . Suggested Hardware for 250 users
. Microsoft CRM Professional Edition . Microsoft CRM on SQL Server 2005
. Microsoft CRM Small Business Edition . Microsoft CRM Performance Report
. Microsoft CRM What's New in v4 . Microsoft CRM Optimising & Maintain v4
. Microsoft CRM Win, Drive & Grow with v4 . Microsoft CRM SBE Top 10 Reasons
. Microsoft CRM with Office 2007 & Vista . Upgrading to use SQL Server 2005
. Microsoft CRM Top 30 features . Microsoft CRM Enterprise Connectivity
. Microsoft CRM Enterprise Connectivity . Microsoft CRM for the Exchange Administrator

Making a Compelling Business Case for CRM

CRM tools offer new options and opportunities. It is now possible to customise products, prices,
promotion and even place for each individual customer on a profitable basis. Competing means you
have to have a customer-focussed vision as well as a product focussed one.

Recent CRM projects are yielding an immediate increase of 8% in revenues, and a target growth of
16% within two years.

. Click here to download the FREE full report


Watch the Video
This three-minute video outlines how Microsoft Dynamics CRM changes the way leading organizations manage relationships with customers. Business and IT leaders, including officials from Volvo, United Way−Twin Cities, and Euphonics, discuss the vital role Microsoft CRM plays in their organisations.

These business and IT leaders point out that Microsoft CRM succeeds where other business solutions fail:
. Microsoft CRM video: Customers discuss the benefits they've seen in their business (56Mb) . Microsoft CRM video: Customers discuss the benefits they've seen in their business (1Mb)
. Microsoft CRM launch video: This Customer video profiles how Microsoft Dynamics CRM ‘Fits’ businesses such as Nortel, Renault, Dallas Cowboys and Mitsubishi Caterpillar Forklift Europe B.V. (15Mb) . Microsoft CRM launch video: One minute video that features customers and partners describing Microsoft Dynamics CRM. (4Mb)