How We Do It

Having implemented 100s of CRM solutions over the years, we have distilled the essence of what makes for a successful CRM deployment. Every project that has adhered to these principles has yielded a positive experience and results. The principles remain the same whether you have an Online or On-Premise deployed CRM solution, and we will work with you to ensure that everything necessary is covered.

• Our deep CRM knowledge spans decades and helps companies save time.
• Our CRM implementation success across 100s of clients helps companies minimise risk.
• Our technical and business knowledge allows us to add value through best practice insights.

ConsultCRM's services and support teams work with you to get your Customer Relationship Management solutions up and running. Our goal is to identify and solve your business and technology needs in an efficient and effective manner.  Our accredited product specialists will work with you to ensure that you get the best from your new CRM software solution. Our team can also work with you on joint implementations - this may include full-time access to experienced consultants to guide and coach client staff on the management or development of CRM solution.

We strive to be responsive to your needs and provide you with the highest levels of customer service. We draw upon our customer relationship management knowledge, expertise and best practices to make sure that your business solution will deliver enhanced revenue streams, keep costs low and provide your company with the edge to compete and win.

Successful Implementations

ConsultCRM's proven implementation methodology, based on many years of experience, consists of four project phases:

• Discovery
• Design
• Development
• Deployment.

It is important to remember that whilst all attention may be focussed on the live date, this is not the end of the implementation. A post-deployment review is essential to ensure the business solution continues to deliver further benefits to the company.