Sage CRM is an easy to use, fast to deploy, feature rich CRM solution providing enterprise-wide access to vital customer information - anytime, anywhere. With Sage CRM, you can better manage your business by integrating field sales, internal sales, customer care and marketing information.
Sage CRM aggregates individual and group
efforts across sales, marketing and support teams, making people
and companies more efficient at their roles. It links all departments
to a single system that is deployed across an Internet architecture
that inherently provides efficiencies in terms of deployment, maintenance
and access.
Sage CRM allows for the pooling of all transactions and communication
history into a single screen, giving you a 360 degree view of your
customer.
Sage CRM can help your company to:
- Improve Sales Performance
with tools that help sales professionals find and retrieve vital
information quickly and easily. Sage CRM provides a snap shot
of the sales cycle from first contact to final sale, allowing
sales teams to effectively analyse and manage the sales pipeline.
Quotes and orders can be easily created and saved so they can
be pulled again in the future, saving time to sell not on administration.
- Manage and track every element of
your Marketing campaign. View activities, objectives,
leads generated and lead follow-up. You can drill down to specific
activities within a campaign including communications, opportunities,
responses, budget, actual cost and list of prospects. This in-depth
view of your campaigns allows you to eliminate the guesswork and
put your company’s marketing resources to their best use.
- Resolve customer issues efficiently
by providing customer service professionals with user-friendly
tools to access relevant customer data including purchases, call
and escalation histories, interactions, emails and documents sent
and received. Armed with this customer knowledge they can handle
customer queries more efficiently, which in turn enhances and
strengthens the customer experience whilst improving job satisfaction.
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