Implementation

Successful CRM. Delivered to your requirements

ConsultCRM's services and support teams work with you to get your Customer Relationship Management solutions up and running. Our goal is to identify and solve your business and technology needs in an efficient & effective manner.

Our accredited product specialists will work with you to ensure that you get the best from your new CRM software solution. Our team can also work with you on joint implementations - this may include full-time access to experienced consultants to guide and coach client staff on the management or development of CRM solution

Successful Implementations

ConsultCRM's proven implementation methodology, based on many years of experience, consists of the following project phases:

Companies investing in Microsoft CRM should engage with Microsoft partners who use the Sure Step implementation methodology, according to Nucleus Research. Sure Step enables customers to reduce deployment cost and risk and accelerate payback.

The Sure Step methodology ensures partners can more effectively communicate, collaborate, and allocate resources as needed to reduce the risk and cost and increase the predictability of deployments for customers. A set of common tools and practices, as well as an ecosystem of internal staff and Microsoft partners that follow the same practices and methodologies, means partners can more easily access subject matter experts if a specific need or question arises in the implementation process, or quickly identify other partners that may be able to contribute to making a project a success.

Key benefits for customers include:

• More rapid resolution of questions or challenges that arise during planning and implementation
• Greater focus on customers’ specific business needs and how Dynamics solutions can help them than on technology, communication, or process
• Less internal personnel time spent on meetings, planning, communication, project management, and ongoing support.

Nucleus Reseach is a leading provider of investigative information technology research and advisory services. Its analysts deliver insight and guidance to help clients make the best decisions. Advising both suppliers of technology and the organisations that use technology, Nucleus Research specialises in uncovering information that no one else can provide.